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Advancing Equity Through Measurement Measurement is a process of using data to tell a story. Some measures tell stories of progress toward goals, others focus on impact, accountability, or learning. What we measure reflects our thinking about what matters, how the world works, and what’s possible.   When we keep using the same types of measures in the same ways, we end up telling the same stories over and over. We inadvertently reinforce the status…

We Don’t Have to Incentivize Humanity - Part 2: Finding a Path Away from the Perverse Incentives of Performance Measurement By Ellen Schultz and Victoria Sale In this article, the second of two parts, we build on co-author Victoria Sale’s personal experience shared in Part 1 to examine evidence showing that social sector performance measurement incentivizes a focus on efficiency over lasting relationships, and standardization over human caring, ultimately working against the people it is intended to…

We Don’t Have to Incentivize Humanity - Part 1: The Pressure to Perform By Victoria Sale and Ellen Schultz In this article, Part 1 of 2, co-author Victoria Sale draws on her personal experience as a nurse and teacher to illustrate the perverse ways that performance measurement, when implemented within the social sector, often works against the very people it is intended to benefit.  In Part 2, we examine the broader impact of performance measurement in the social…